/* WhatsApp inbox (/mensajes): conversation list · thread · contact panel */

.inbox {
  display: grid;
  grid-template-columns: 320px minmax(0, 1fr) 280px;
  height: calc(100vh - 11rem);
  min-height: 480px;
  border: 1px solid var(--border-light, hsl(214, 32%, 91%));
  border-radius: 0.75rem;
  background: var(--bg-primary, #fff);
  overflow: hidden;
}

.inbox-list,
.inbox-contact {
  display: flex;
  flex-direction: column;
  min-height: 0;
  border-right: 1px solid var(--border-light, hsl(214, 32%, 91%));
}

.inbox-contact {
  border-right: none;
  border-left: 1px solid var(--border-light, hsl(214, 32%, 91%));
  padding: 1.25rem;
  overflow-y: auto;
  font-size: 0.875rem;
}

.inbox-list-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  padding: 0.75rem 1rem;
  border-bottom: 1px solid var(--border-light, hsl(214, 32%, 91%));
}

.inbox-list-header h1 {
  font-size: 1.125rem;
  font-weight: 700;
  margin: 0;
}

.inbox-filter-form { margin: 0; }

/* Chip filters (still used by Insights' period switcher) */
.inbox-filters { display: flex; gap: 0.25rem; flex-wrap: wrap; }
.inbox-filter {
  padding: 0.3rem 0.6rem;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--text-secondary, hsl(215, 16%, 42%));
  text-decoration: none;
}
.inbox-filter.is-active {
  background: var(--medical-primary-bg, #ecfdf5);
  color: var(--medical-primary-dark, #065f46);
}

.inbox-filter-select {
  padding: 0.3rem 1.6rem 0.3rem 0.6rem;
  border: 1px solid var(--border-light, hsl(214, 32%, 91%));
  border-radius: 999px;
  background: var(--medical-primary-bg, #ecfdf5) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%23374151' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E") no-repeat right 0.6rem center;
  color: var(--medical-primary-dark, #065f46);
  font: inherit;
  font-size: 0.75rem;
  font-weight: 600;
  appearance: none;
  -webkit-appearance: none;
  cursor: pointer;
}

.inbox-count {
  display: inline-block;
  min-width: 1.25rem;
  padding: 0 0.35rem;
  border-radius: 999px;
  background: var(--medical-primary, #047857);
  color: #fff;
  font-size: 0.6875rem;
  text-align: center;
}

.inbox-items {
  overflow-y: auto;
  flex: 1;
}

.inbox-list-empty {
  padding: 1.5rem 1rem;
  color: var(--text-secondary, hsl(215, 16%, 42%));
  font-size: 0.875rem;
}

.inbox-item {
  display: flex;
  gap: 0.75rem;
  padding: 0.75rem 1rem;
  text-decoration: none;
  color: inherit;
  border-bottom: 1px solid var(--border-light, hsl(214, 32%, 91%));
}

.inbox-item:hover {
  background: hsl(210, 40%, 98%);
}

.inbox-item.is-active {
  background: var(--medical-primary-bg, #ecfdf5);
}

.inbox-avatar {
  flex: none;
  width: 2.5rem;
  height: 2.5rem;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  background: var(--medical-primary-bg-subtle, #d1fae5);
  color: var(--medical-primary-dark, #065f46);
  font-weight: 700;
  font-size: 0.8125rem;
}

.inbox-item-body {
  flex: 1;
  min-width: 0;
}

.inbox-item-top,
.inbox-item-bottom {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
}

.inbox-item-name {
  font-weight: 600;
  font-size: 0.875rem;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.inbox-item.is-unanswered .inbox-item-name {
  font-weight: 700;
}

.inbox-item-time {
  flex: none;
  font-size: 0.6875rem;
  color: var(--text-secondary, hsl(215, 16%, 42%));
}

.inbox-item-snippet {
  flex: 1;
  min-width: 0;
  font-size: 0.8125rem;
  color: var(--text-secondary, hsl(215, 16%, 42%));
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.inbox-badge {
  flex: none;
  padding: 0.1rem 0.45rem;
  border-radius: 999px;
  font-size: 0.6875rem;
  font-weight: 600;
  background: hsl(38, 92%, 92%);
  color: hsl(28, 80%, 35%);
}

.inbox-badge--confirmed {
  background: hsl(152, 60%, 92%);
  color: hsl(152, 60%, 28%);
}

.inbox-badge--scheduled {
  background: hsl(214, 90%, 93%);
  color: hsl(214, 70%, 35%);
}

.inbox-dot {
  flex: none;
  width: 0.5rem;
  height: 0.5rem;
  border-radius: 50%;
  background: var(--medical-primary, #047857);
}

.inbox-thread {
  display: flex;
  flex-direction: column;
  min-height: 0;
  background: #ecfdf5;
}

.inbox-thread--empty {
  align-items: center;
  justify-content: center;
}

.inbox-empty {
  text-align: center;
  color: var(--text-secondary, hsl(215, 16%, 42%));
  padding: 2rem;
  font-size: 0.9375rem;
}

.inbox-empty-hint {
  font-size: 0.8125rem;
}

.inbox-thread-header {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.75rem 1rem;
  background: var(--bg-primary, #fff);
  border-bottom: 1px solid var(--border-light, hsl(214, 32%, 91%));
}

.inbox-back {
  display: none;
  color: inherit;
}

.inbox-thread-title {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  line-height: 1.3;
}

.inbox-thread-title strong {
  font-size: 0.9375rem;
}

.inbox-thread-title span {
  font-size: 0.75rem;
  color: var(--text-secondary, hsl(215, 16%, 42%));
}

.inbox-flash {
  margin: 0.75rem 1rem 0;
  padding: 0.6rem 0.9rem;
  border-radius: 0.5rem;
  font-size: 0.8125rem;
}

.inbox-flash--error {
  background: rgba(220, 38, 38, 0.08);
  color: #b91c1c;
}

.inbox-flash--ok {
  background: rgba(5, 150, 105, 0.1);
  color: #047857;
}

.inbox-messages {
  flex: 1;
  overflow-y: auto;
  padding: 1rem;
  display: flex;
  flex-direction: column;
  gap: 0.375rem;
}

.inbox-day {
  align-self: center;
  margin: 0.75rem 0 0.5rem;
  padding: 0.2rem 0.7rem;
  border-radius: 999px;
  background: var(--bg-primary, #fff);
  font-size: 0.6875rem;
  color: var(--text-secondary, hsl(215, 16%, 42%));
}

.inbox-message {
  display: flex;
}

.inbox-message.is-outbound {
  justify-content: flex-end;
}

.inbox-bubble {
  max-width: 72%;
  padding: 0.5rem 0.75rem;
  border-radius: 0.75rem;
  background: var(--bg-primary, #fff);
  box-shadow: 0 1px 1px rgba(15, 23, 42, 0.06);
  font-size: 0.875rem;
  line-height: 1.45;
}

.is-inbound .inbox-bubble {
  border-bottom-left-radius: 0.25rem;
}

.is-outbound .inbox-bubble {
  background: #d1fae5;
  border-bottom-right-radius: 0.25rem;
}

.is-failed .inbox-bubble {
  background: rgba(220, 38, 38, 0.08);
}

.inbox-bubble p {
  margin: 0;
  white-space: pre-wrap;
  word-break: break-word;
}

.inbox-sender {
  display: block;
  font-size: 0.6875rem;
  font-weight: 600;
  color: var(--medical-primary-dark, #065f46);
  margin-bottom: 0.15rem;
}

.inbox-media,
.inbox-media-link {
  font-size: 0.8125rem;
  color: var(--text-secondary, hsl(215, 16%, 42%));
}

.inbox-meta {
  display: block;
  margin-top: 0.2rem;
  text-align: right;
  font-size: 0.6875rem;
  color: var(--text-secondary, hsl(215, 16%, 42%));
}

.inbox-composer {
  padding: 0.75rem 1rem;
  background: var(--bg-primary, #fff);
  border-top: 1px solid var(--border-light, hsl(214, 32%, 91%));
}

.inbox-composer-form {
  display: flex;
  align-items: flex-end;
  gap: 0.5rem;
}

.inbox-input {
  flex: 1;
  resize: none;
  min-height: 2.75rem;
  max-height: 10rem;
  padding: 0.7rem 0.9rem;
  border: 1px solid var(--border-light, hsl(214, 32%, 91%));
  border-radius: 0.75rem;
  font: inherit;
  font-size: 0.875rem;
}

.inbox-input:focus {
  outline: none;
  border-color: var(--medical-primary, #047857);
  box-shadow: 0 0 0 3px hsla(168, 76%, 36%, 0.15);
}

.inbox-send {
  height: 2.75rem;
  width: 2.75rem;
  padding: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 0.75rem;
}

.inbox-composer-hint,
.inbox-composer-note {
  margin: 0.4rem 0 0;
  font-size: 0.75rem;
  color: var(--text-secondary, hsl(215, 16%, 42%));
}

.inbox-composer-note {
  margin: 0 0 0.5rem;
  font-size: 0.8125rem;
}

.inbox-contact h2 {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--text-secondary, hsl(215, 16%, 42%));
  margin: 0 0 0.5rem;
}

.inbox-contact h3 {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--text-secondary, hsl(215, 16%, 42%));
  margin: 1.25rem 0 0.5rem;
}

.inbox-contact-name {
  font-size: 1rem;
  font-weight: 700;
  margin: 0 0 0.25rem;
}

.inbox-contact-line {
  margin: 0 0 0.25rem;
}

.inbox-muted {
  color: var(--text-secondary, hsl(215, 16%, 42%));
}

.inbox-contact-actions,
.inbox-mini-form {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 0.75rem;
}

.inbox-mini-form .form-input {
  flex: 1;
  min-width: 0;
}

@media (max-width: 1100px) {
  .inbox {
    grid-template-columns: 300px minmax(0, 1fr);
  }

  .inbox-contact {
    display: none;
  }
}

@media (max-width: 760px) {
  .inbox {
    grid-template-columns: 1fr;
    height: calc(100vh - 8rem);
  }

  .inbox--showing .inbox-list {
    display: none;
  }

  .inbox-back {
    display: inline-flex;
  }

  .inbox-bubble {
    max-width: 88%;
  }
}

.inbox .btn-sm {
  padding: 0.4rem 0.75rem;
  font-size: 0.8125rem;
  height: auto;
}

.sidebar-link-count {
  margin-left: auto;
  min-width: 1.25rem;
  padding: 0 0.4rem;
  border-radius: 999px;
  background: var(--medical-primary, #047857);
  color: #fff;
  font-size: 0.6875rem;
  font-weight: 700;
  text-align: center;
}

/* Agent suggestion (phase 4, suggest mode) */
.inbox-suggestion-slot:empty { display: none; }
.inbox-suggestion {
  margin: 0 1rem 0.5rem;
  padding: 0.75rem 1rem;
  border: 1px solid hsl(262, 60%, 85%);
  background: hsl(262, 70%, 97%);
  border-radius: 0.75rem;
  font-size: 0.9rem;
}
.inbox-suggestion--handoff { border-color: hsl(38, 90%, 75%); background: hsl(45, 100%, 96%); }
.inbox-suggestion-head { display: flex; align-items: center; gap: 0.4rem; flex-wrap: wrap; color: hsl(262, 50%, 35%); margin-bottom: 0.35rem; }
.inbox-suggestion--handoff .inbox-suggestion-head { color: hsl(30, 70%, 35%); }
.inbox-suggestion-tag { font-size: 0.75rem; padding: 0.1rem 0.5rem; border-radius: 999px; background: rgba(0, 0, 0, 0.06); }
.inbox-suggestion-body { white-space: pre-wrap; margin: 0 0 0.6rem; color: var(--text-primary, #0f172a); }
.inbox-suggestion-actions { display: flex; gap: 0.5rem; flex-wrap: wrap; }
.inbox-suggestion-actions .inline { display: inline; }

/* Secondary lead actions, folded by default */
.inbox-more { margin-top: 0.5rem; }
.inbox-more summary { cursor: pointer; font-size: 0.8rem; color: var(--text-muted, #64748b); margin-bottom: 0.5rem; }

.inbox-audio-label { display: block; font-size: 0.7rem; color: var(--text-muted, #64748b); margin-bottom: 0.15rem; }